' Waterloo Veterinary Clinic is a great place to work. Since working here I have built terrific friendships with clients and their pets. Everyday brings new challenges, new clients, and new pets, which brings me joy as I hope to pass onto clients.' Laurie is a customer service representative who joined the Waterloo Veterinary Clinic in 2008. She has years of experience in the customer service industry. She has a good knowledge base of the veterinary industry that she can share with our clients. She enjoys meeting clients and their pets and learning about their lives as well.